It was easy to get hired on with the company because Selene is not concerned with hiring top mortgage servicing talent, and the pay and incentives was not fair compared to the work that was expected to be done. I was hit with a $75 late fee. Selene Finance answered my complaint to the BBB that payments are being reported. Im not real savey on all this mortgage stuff i just make my payments and pray no one is ripping me off. I am a victim of a loan modification and very high fees that have incurred in my I am in the midst of this horrible experience and concerned about what will happen next. los angeles regional water quality control board executive officer; montgomery high school baseball tickets. Which I declined. Robin entered into a mortgage agreement in 2009, and Selene was able to acquire the debt when Robin went into default. You cannot get your sign up to receive communications by email, you have to mail a form to sign up for automated payment and they had me mail them proof of insurance and my tax bills sent to them. At Selene, we take our information security very seriously, and we ask that you also remain attentive to prevent fraud, and to help protect our mutual interests. Find top employees, contact details and business statistics at RocketReach. My sick cat and I dont have any place to go. Bad situation just got worse. The representative told me that as a service to their customers they had a repayment plan that I could do. Now they are starting foreclosure stating I am in default. With that said, many of you have overlooked a key aspect to your fight, which is putting it in writing in the form of a proper QWR and submitting a formal complaint to the FTC or CFPB or HUD or any other regulatory agency for immediate response; its sad that it takes regulatory muscle to affect change but it is true. On 1/29/21 I did a Selene Finance LP has unscrupulous and deceptive practices. I called, many times, wrote letters, emailed, called again and again and they just stay onto a script. However, most credit cards provide a grace period on purchases. They are sneaky. Allentown, Pa 18104 Both in the fact that Flagstar sold my loan and the fact that I'm scared as s*** that Selene now has it. not enough originality. If you execute properly, you can use this as leverage to block foreclosure action. I refused it based on the fact that they could not promise a refi much less give details on condtions of refi. I have never paid my mortgage late and have always set up auto withdrawal to avoid missing payments. Unfortunately, they had the right to report us because technically we had not paid November. Recommended Reviews Not a penny of our payments goes to principal. The house then went into foreclosure. They said I did not get the paperwork in in time, but I have dates on my emails proving that was a lie. my name be added in Class Action Lawsuit. It was ordered to pay its clients for the balance amount of the original loans plus legal fees and costs. You may also contact FEMA at It was easy to get hired on with the company because Selene is not concerned with hiring top mortgage servicing talent, and the pay and incentives was not fair compared to the work that was expected to be done. We never thought we'd be where we are at this stage of our lives. They are trying to push me into foreclosure.. TO ALL DISTRESSED HOMEOWNERS, Selene Finance. Plaintiff Robin M. filed a class action suit against Selene Finance on May 5, 2020. Bank of America sold our mortgage to Selene in September of 2014. At worst, Selens is a fraudulant and criminal company. Selene Finance LP Bought my loan, began charging late fees without notice and there is no grace period. After paying a trial period of $2013.49 per month from October 2021- March 2022, a modification was approved on March 4, 2022. They knew what they were doing and they knew how they could best optimize a profit in this situation. And then I crossed paths with Countrywide and it would change my life and finances for ever. I would love to join the lawsuit as well. Be observant for call spoofing as scammers mask their caller ID numbers by hiding behind legitimate company numbers. Money, Selene Finance - lack of communication, fraud. Rushmore loan management is associated with selene finance and i had a bankruptcy chapter 7 that erased the back debt off the loan . It was started by Joseph Papp, a retired U.S. bankruptcy attorney, and Jerry Gelles, a lawyer with a background in finance and commercial law. They are sneaky. New York, January 27, 2021 -- Moody's Investors Service ("Moody's") has affirmed the servicer quality (SQ) assessments for Selene Finance LP (Selene) at SQ3+ as a servicer of subprime and special . While I had no intentions of moving, their unscrupulous actions forced me to sell to avoid foreclosure. I sent selene 2500.00 on 12/1, and on 12/6/16 I called them to confirm receipt and to let them know of another payment in the amount of 2386.00 Im leaving this complaint about Selen with the hope that one person will not have to go through what I went through. u (877) 735-3637 during the hours of Monday Thursday 8:00 am to 9:00 pm, CST and Friday 8:00 am to 5:00 pm, CST. $88.7 M. Employees. In addition to charging the borrower, Selene finance also tried to charge fees to the broker and agent that were responsible for negotiating the original loan modifications. I've never been late with payments. the Selene Finance. Victim since 2007, Need help foreclosed my house with no deed of trust in October of 2021 audit was done used as exibit A Average of 79 Customer Reviews. Popular Searches. I went to Walmart (19340 Hawthorne Blvd Torrance ) to moneygram the money before 3pm but I was told that they only can do up to $500. WTH they told me interest. Department at One lady stated she needed my SS number in order to look up my loan. Location & Hours 9990 Richmond Ave Ste 400 Houston, TX 77042 Westchase Get directions Edit business info Ask the Community Ask a question Yelp users haven't asked any questions yet about Selene Finance LP. We are well-capitalized with a heavy investment in technology and innovation. We are victims of Salene as well. Just for everyones information Selene is now a mortgage company. Their website is very vague and amateur and by the sounds of the comments here, calling them is not much better! Im interested in joining a class action against selene also..I cant say enuf against these crooks. Also, the people who answer the phone sound like they do not want to be at work at all and some of them sound like they are talking with a mouth full of marshamallows. I have never been late. Type Private Status Active Founded 2007 HQ Houston, TX, US | view all locations ComplaintsBoard.com is a leading complaint resolution website on the Internet. Imagine that. It was started by Joseph Papp, a retired U.S. bankruptcy attorney, and Jerry Gelles, a lawyer with a background in finance and commercial law. They said they will take if I go to Walmart on May 31st. Deceptive acts such as padding debts, distorting escrow accounts and bait + switch are typical tactics used by Selene. Please help!! I do not know that if I had gotten it in writing if it would have disclosed this information, but I was never told I would receive paperwork about this agreement nor did I receive anything. Suggest an update Phone Numbers phone Support Phone 877-735-3637 Contact Phone 877-735-3637 Email Addresses email Support Email CustomerService@SeleneFinance.com open_in_new Locations place HQ Address 9990 Richmond Ave Ste 400 Houston , TX 77042 I completed a refinace last year with a mortgage company and they sold my loan to Selene. Click the Download arrow (near the Payment History tab), to download the . % When I tried to work with them to correct the issues I was put on hold, transferred, and hung up on with no resolution. All rights reserved.Some products may not be available in all states. IRuw~{0~26@akB2;i8x3UG$8"Eqm)2qG8)$N>OpH&g{+SpO59:O8plN:l#`zhK _kR^xNP0Q>/x&ZlX5z72MAS4o %.5(lK&O0P),e$.CL($T\\q;}^PE8X"-EJH`!wnm#f&Mt@Dg:x You can also access information about our loss mitigation programs. On March 17, 2021 the final payment was made on the above noted property. This is not a reasonable settlement considering the amount of money that has been lost. Decide on what kind of signature to create. Basically I have to do their work! Things were going smoothly with Selene until my house got flooded by Sandy. By all the statements & complaints all over the place, this company should not be able to remain. I was offered 10K to move out, known as "cash for keys", I declined it. <>/ExtGState<>/XObject<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/Annots[ 10 0 R] /MediaBox[ 0 0 612 792] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> I will tell all family and friends to RUN if they end up with them. So broken title, broken dreams and memories and they made sure I was 100% financially broke so I cant afford help to even dream about taking them to court. Days later, they emailed me a reinstatement quote for a wrong person, Elizabeth in NY. Respectfully, I have been trying to reach someone since January 2nd and have had no luck. They have a pretty uncaring attitude. Arrived on the 14th at 12:50am. The Selene finance class action lawsuit is an opportunity to obtain compensation for those who have become victims of fraudulent settlement loans that were not offered at all. They then had the loan manager through another company after the original modification had been approved. Tags: Forced Placed Insurance, Mortgage-Related Unfair Practices. please call me to discuss. Selene finance is a private company based in Chicago. There are three variants; a typed, drawn or uploaded signature. So we can continue to pay an obscene amount of money each month for a home we'll never own, or walk away and live with the consequences of a foreclosure, which is ridiculous because we can afford a normal mortgage payment. We have no choice in this move, so I am really hoping that everything works out well for us. and never ever consider them . Im a victim of Selene Finance. I don't understand why we were sold to them. I presently have my Mortgage Loan handled by Selene Finance Loan number [protected]. I gave them all the details and they are NOT PLEASED! I surely hope they have this option. The most common ethnicity at Selene Finance is White (49%), followed by Asian (19%) and Hispanic or Latino (18%). Reading everyone else's experiences, it is clear to me that this has to end. She offered this service to me, I did not ask for any assistance. I faxed the insurance policy a few times, but they told me they havent received. I am in the midst of this horrible experince and concerned about what will happen next. I was told that my ex husband needed to resign the new modification and he refused . - Was first told it was mailed to us and that we cashed the check. By this point I had had enough of Selene and we went to my bank to refinance. If you are facing a financial hardship that is affecting your ability to make your monthly mortgage payment, Selene Finance LP has empowered our professionals with the training and tools needed to offer flexible mortgage solutions designed to address your personal financial situation. This set off the worst reaction ever. Coming up on my final payment, BofA is no longer my "servicer" it's now a "selene Finance" I had to dig through several calls to find this out. En nuestro Centro de Atencin Telefnico, tenemos representantes que hablan espaol. I tried their customer service number only to get " this number has been disconnected or no longer in service (20 times in a row - checking and rechecking the number). For more detail, On the Payment History screen, click the calendar (under the Tax and Interest Summary section) to select the date range you wish to search for in the 'From' and 'To' transaction menu. Here is a link to the CFPB's new mortgage servicing rules http://www.consumerfinance.gov/newsroom/consumer-financial-protection-bureau-rules-establish-strong-protections-for-homeowners-facing-foreclosure/ This review was chosen algorithmically as the most valued customer feedback. BBB. The Class Action lawsuit was filed against the companies named individually. Good luck to you. Do we need to be worried? At the law office of Ira J. Metrick, we have defended borrowers against foreclosures from many different Lenders, including Selene Finance.. About Selene Finance. Hiding behind legitimate company numbers against these crooks a fraudulant and criminal.! Manager through another company after the original loans plus legal fees and costs hablan espaol Bought my,! They could best optimize a profit in this move, so I am in midst... Service to their customers they had a repayment plan that I could do 7 that the... 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