doordash strategy and operations interview

doordash strategy and operations interview

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In addition to our year-round efforts, weve continued our drive toward fulfilling these commitments by hosting our fourth consecutive Womens Leadership Week a week dedicated to promoting and advancing women in the workplace by creating programming focused on growth and development. Building Solutions that add Value to everyday life<br><br>I love developing solutions on the go with random but good ideas and initiatives. The case portion of every other interview process Ive been in has been part of the later stages - once both candidate and employer have had the chance to get a better sense of each other. I interviewed at DoorDash in Feb 2022. I interviewed at DoorDash (San Francisco, CA) in Apr 2022, Submitted online, after a few days, received an email from a recruiter, asking me to complete a business case test and submitted the my case report to the required link, I applied online. DoorDash co-founder and CTO Andy Fang also presented at the AWS Global Summit New York 2019 with an overview of the entire tech stack, with a follow-up in-depth interview on SiliconAngle. We also have general guidelines about everything from approaching new merchants to timing a launch cycle, and checklists for what needs to be done when. 1) Apply The take home project, which came after the second round, required a 48 hour turnaround with two components. This is an extremely intense process where you invest 20-40 hours easily. After completing about 3 hours of cleanup and some basic analysis, I quickly realized it would take at least another 3-4 hours to do a proper analysis, market comparison and presentation of my recommendations. Be the first to find this interview helpful. 17. I interviewed for this role some 6 months agospent so much time on that damn case study to only get a generic reply that we are not moving forward. If you talk to a successful Launcher about a market they started, theyll know it front to back. It's the final round consisting of a case and behavioral. l8_2_part Mar 19, 2021 5 Comments Bookmark; function; Hey folks, I have an interview coming up with Doordash this week for Strat and Ops Associate position. I applied online. Im a Launcher, which means I travel to cities with two or three colleagues and launch new DoorDash markets. I did not hear back from DoorDash for over 3 weeks. Live Nation Entertainment is the global leader in live events and ticketing. DoorDash Drive is looking for you to join our team as an Associate or Senior Associate for our strategy and operations teams. I came out of the process feeling extremely drained and feeling unvalued as a candidate. Glassdoor users rated their interview experience at. Were hiring at DoorDash, let me help get you an interview DoorDash, Thoughts on doordash as a place to work? How WeDash became the flagship employee program for DoorDash. I interviewed at DoorDash, Received an email to learn I got through to the first round Scheduled the call Interviewer was friendly and concise Unfortunately did not receive feedback as to why I didn't progress despite requesting it. There may be growing pains, but it feels great to apply what youve learned and know youre doing things better this time around. Have a first round call with HR soon. I replied later that day to ask the recruiter if she could source any feedback from the hiring team about this sudden change of heart, and she has ghosted me since. Hr phone call then coding session then virtual onsite. When DoorDash was founded in 2013, all employees, including our co-founders, needed to know the three sides of our Marketplace inside and out in order to operate at the lowest level of detail and continue improving every aspect of our offerings. However the way they treat their candidate is completely disrespectful. Process: 1 HR Recruiter screen, 1 take home analytics case, 1 30 minute behavioural interview, 1 30 minute case study analysis, and 2 more 30 minute behavioural interview with senior managers Everyone here is on the same team. Right now, though, Im happy to stay where I am. I felt like they were trying to use my case to gather new ideas of what they can do to their own business I interviewed at DoorDash (San Francisco, CA) Interview. Absolute waste of time. Get more from your neighborhood. Can you confirm which role you applied for? One week after the phone screen, I was informed by the hiring manager that I moved on to the next round, which was a take-home analysis exercise that was to be completed in 48 hours. University Careers; Search Jobs; . Have you ever had to do anything of that nature. I interviewed at DoorDash (New York, NY) in Jul 2021, I had a first round with a recruiter, got a take home exam, had a second round with two different people on the team and then did not get the role, I applied through a recruiter. Then scheduled a quick 15 minute intro phone call with recruiter about basics of role and why I applied to DoorDash, etc. CNOOC Limited Announces Its 2023 Business Strategy and Development Plan. I interviewed at DoorDash in Aug 2022. 3x final round (case question) interviews with directors. Celebrating Caviars Expansion to Three New Markets: Austin, Miami, and San Diego, FLUTTERWAVE: SHAPING UP TO BE THE BEST ONLINE PAYMENT SOLUTION IN AFRICA, Covid-19. My ideal companies are Apple and Google but for the positions I want, I dont believe Im quite at that level yet to get the job so looking for backup companies to apply to as well. Culture, wlb, etc. 2) Hear back from hiring manager 2 weeks later for 15 minute call Im really excited to see that growth, and its been amazing to add such diverse viewpoints to the mix. My interviewers were punctual (except one that was late but apologetic) and overall nice, but the lack of transparency in the entire process coupled with the poorly organized assessment and lack of feedback was a bit disappointing. Its not something you generally see at bigger, established firms that are more set in their ways. The process took 8 weeks. I chased them up for 3-4 weeks and finally got a generic email saying I wasnt chosen. I interviewed at DoorDash. Then got called back for interviews - one behavioural and one case study. At DoorDash, were committed to broadening access to opportunity for women in advancing their careers, taking intentional steps in all aspects of our hiring, pay equity, and promotion efforts to empower equal outcomes. Additionally, a lot of the people I interviewed with seemed pretty rude and disinterested (only 2 of the 6 people I met with actually had a friendly demeanor the rest seemed like they just wanted to get over with the interview before it even started). But I have no idea how to proceed. Said he wanted to examples and cut me off after one then wrapped it up. Easy interviews, I'm surprised I didn't get through the final round. I dont believe that experience in the on-demand space or in the food industry is necessary to be successful at DoorDash. Its essential that we check in with each other along the way, to make sure we dont pour money and time into a product that we wont be able to use in the field. Date Published: 12/20/2021. We do demographic research in each market, write up our strategy, and then implement. Questions about their 3 part business model CTI is the world's largest in-person coach training and leadership development school and is a pioneer in positioning coaching and responsible relationships as core leadership competencies. Anyone have experience with recruiting for a Strategy and Ops Associate position at DoorDash? Can someone please share your interview experience? DoorDash, Go to company page HR initial meet and greet was fine. a) Tell me about a time you had to work with a difficult stakeholder. You will help their businesses accelerate to new levels, hold periodic business check-ins, improve merchant operations, troubleshoot product-related bugs, recommend . A lot of people working in the strategy and ops team seem very inexperienced -- they're all very young with little credibility and you can tell they don't know what they're doing when you push them on questions. Strategy & Operations (S&O) is the engine that drives the DoorDash business forward, leading priority areas for the company, developing strategies, and driving business outcomes. On Fishbowl, you can share insights and advice anonymously with DoorDash employees and get real answers from people on the inside. Any tips? How WeDash became the flagship employee program for DoorDash. I was promoted to Associate General Manager, then General Manager for Los Angeles, and transitioned to my current role when we began building our specialized teams. In this instance, I asked for feedback and they said they are not allowed to give it which I find unprofessional. The Launchers are really valuable assets; theyre the first ones on the ground, and they pre-sell some merchants and do some raw marketing. 3 preguntas de entrevista de Merchant Support en DoorDash y 2 evaluaciones de entrevistas. Take-home exercise to assess Excel and SQL knowledge. How efficient is a given Dasher, and are we paying them accordingly? Interesting approach to the interview process. But here, its welcomed. Lets see. Can I dm you with some questions? Besides FAANG, what are some large CA-based tech companies that have good pay, WLB, and culture for non-tech roles? The recruiter provided me generic interview format and offered to get on a call if I had any further questions. The process took 4 weeks. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. I wanted to do something completely different, so I joined the Clinton Health Access Initiative. I made it to the final round - 5 interviews at 30 minutes each. Every member of the Dasher team wants to learn everything they can about the customer and merchant sides of the business so that we can continue building a better product together. Have a first round call with HR soon. First, the take home is extremely dense and poorly organized (ex text in lieu of number format), and takes at least 8-10 hours to turn around a portfolio decent enough to pass the screen. Especially for someone who has a full time job, this is especially time consuming and add very little value since this is NEVER referenced in any further interviews. I interviewed at DoorDash. Whatever Im doing, I have to understand whats happening on the ground. Everyones so collaborative and tight-knit even though were spread all across the country.. New. This role doesnt require a ton of travel, but I do have the option to visit HQ or our other locations if thats the best way to collaborate. The process took 2 months. Culture, wlb, etc. Operations Supervisor could earn up to 12% of their base for Max Performance. Anyone have experience with recruiting for a Strategy and Ops Associate position at DoorDash? I got a rejection email soon after. Recruiter call, 2x 30 min interviews with hiring manager. A lot of Strategy and Ops is focused on one side of the business, but we work with all three: recruiting restaurants as partners, kicking off marketing efforts to bring in customers, and running orientations for new Dashers. It also helps to be comfortable experimenting, and wearing different hats. Got an email rejection a few days later. I will follow up one again this week and then just leave it. Ive tried a bunch of new ideas half of them have failed, which is a perfectly acceptable and expected outcome. Im looking at vast amounts of data about market performance and sales, but that data has no value if I dont have the context to understand what its telling me. Extract the analytics and interpret the data. Get started with your Free Employer Profile, Senior Manager - Strategy & Operations (12), The Ultimate Job Interview Preparation Guide. You cant be afraid to speak up when you have strong beliefs and the data to back them up, but at the same time, its essential that we listen to other perspectives and work together. Which means that it's very likely they didn't even review my work to the detail to be able to see what I am able to do. We get a trip home or to any domestic city once a month, so I have lots of chances to see friends and family around the country. Im a Strategy and Ops Manager on the customer and merchant sides in the Canadian region. Having spent 3+ hours on the assignment, I expected Doordash to at least acknowledge the time and effort I took to do the take-home assignment instead of being ignored for 2 weeks. We think about growth in three ways: developing our core business, geographic expansion, and vertical growth. Hiring manager reached out for a phone interview (I did like that it was a manager in the team where the role was based) which was about 15 minutes. Free interview details posted anonymously by DoorDash interview candidates. I was referred by an employee. The hiring manager emailed me 30 minutes prior to the introduction meeting saying they were doing some testing and not able to do my initial interview. Besides FAANG, what are some large CA-based tech companies that have good pay, WLB, and culture for non-tech roles? overall, id say unless your desperate don't waste your time interviewing here. I joined the company two years ago as an Operations Manager. DoorDash Strategy and Ops interview. What started as an all-hands-on-deck approach organically grew into a structured program over time. I applied for an ops role late last year. Ive spent an entire day or week digging into data and thinking Ive found an answer, only to be proven wrong the moment its implemented. Invisible Braces Market Size and Share 2020 Global Industry Analysis By Trends, Key Findings, signed a deal with a national retailer, BevMo. The whole process took about 5 weeks. Glassdoor users rated their interview experience at DoorDash as 36.0% positive with a difficulty rating score of 2.70 out of 5 (where 5 is the highest level of difficulty). However, this is an extremely time intensive process and the level of commitment required from candidates leads to more disappointment when things don't go well. Another thing that comes to mind is a second core value: assume great intentions. We give people the benefit of the doubt, which makes every discussion more productive. On Fishbowl, you can share insights and advice anonymously with DoorDash employees and get real answers from people on the inside. It can be tough to find people with a willingness to go above and beyond, but who are also humble and generous. The organization is divided into seven regions across the U.S. and Canada. How DoorDash is investing in growth and recognition through Women's Leadership Week - DoorDash Culture. First round would be a recruiter call, second round would be a data exercise, and third round with the hiring manager. Which was thought to be an intrigue way of gauging one's attention. Order now at www.doordash.com. Why DoorDash? For example, it helps us stay connected to issues on the ground, but we have to work harder to make sure were keeping in touch with everyone in the organization. How DoorDash is investing in growth and recognition through Women's Leadership Week - DoorDash Culture. The project interview went great, however in the coding interview I overcomplicated things for myself and went with a long solution instead of the optimal one which would've been way shorter (and that only occurred to me 2 seconds after I finished the call :( ). By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Overall, it was a bad experience. Lengthy but thorough, enough time for you to learn a lot about your manager and cross functional partners multiple rounds of 3 back to back interviews, 30 mins each, I applied through an employee referral. For more detail on tech stack, latest project, people I recommend you head over to the DoorDash engineering blog for more. Are we adding new customers and, more importantly, are those customers coming back? Were evaluated every six months, and if youre a manager but youre acting at a higher level, youll be moved to senior manager at that point. We dont waste our time being pissed off or bent out of shape, and there are no screaming matches. Were hiring at DoorDash, let me help get you an interview DoorDash, Thoughts on doordash as a place to work? On average, someone remains a Launcher for about a year, and then they move on to a variety of roles. Etc. It started with a recruiter phone call, followed by a case study presentation. I thought my background gave me a good foundation for the role, and I knew they would offer the challenge I was looking for. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. And we launched DoorDash Drive, which lets any merchant tap into our logistics fleet. DD strategy is terrible. I love getting my hands dirty with Golang anytime of the day and building application support with React.JS. Has anyone has a similar experience? On the plus side, recruiter was very candid about comp ranges. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. I interviewed at DoorDash (New York, NY) in May 2022. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. I was interviewed for a Strategy and Ops role in Merchant Service team at DoorDash recently. Consultant, Go to company page DoorDash launched DashPass in 2018 and for a $9.99 monthly fee, DoorDash subscribers receive unlimited food delivery from participating restaurants. Employees would dash or fulfill deliveries and compile feedback and insights from their own experiences. Process: 1 HR Recruiter screen, 1 take home analytics case, 1 30 minute behavioural interview, 1 30 minute case study analysis, and 2 more 30 minute behavioural interview with senior managers Experience: made it all the way to the senior manager interviews, and everyone was nice up until that point. The other half were put into our products and scaled across the company. I just interviewed a received an offer for DD strategy & ops.turned it down for something else but happy to answer questions! I really just wanted to build things from scratch. She was engaging and kind and felt like she was interested in me as a candidate. Culture, wlb, etc. If day one is disappointing, the question becomes: How well can you problem-solve? We usually stay in a city for six to eight weeks; the idea is to lay down the strongest possible foundation before we flip the on switch, then hand the market off to the team who will run it long-term. Interview. Ive learned to love being wrong. the pay is also not that great senior associates get paid 100-120k base pay and 70k equity over 4 years if they are in bay area Next steps: At the same time, theres a lot of room to be creative. By developing regional experts, were able to quickly learn whats worked in one market and apply those practices to other cities. The worst part is that this could have all been avoided if the hiring manager had met with me for our initial screening interview. Amazon, Hey Guys,I have an interview with DoorDash for the Senior Manger, Strategy & Operations role.Can you help share any prep tips to be successful in the below interviews ?1. What part of the business are you most interested in? If you want to stay in operations, you can move into leadership either on your team or for another side of the business. You have to be sure of yourself as the person who is on the ground with your finger on the pulse of the market. Theyre looking for some specific outcome but they rarely guide u to that when its suppose to be ur thoughts and recommendation. Anonymous Interview Candidate in Toronto, ON, I applied online. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. I applied online. I applied on the website and was reached out by the hiring manager for a phone screen. It is a dataset with drivers, delivery times, money made, and tips. Discussion more productive then virtual onsite CA-based tech companies that have good pay, WLB, and there are screaming! And merchant sides in the Glassdoor community will help their businesses accelerate to new levels hold... Generic email saying i wasnt chosen, people i recommend you head over to the DoorDash engineering blog for detail. A recruiter call, second round would be a data exercise, and culture for non-tech roles again this and. Desperate do n't waste your time interviewing here not something you generally see at bigger, established firms that more... Think about growth in three ways: developing our core business, geographic,. Else but happy to answer questions to be successful at DoorDash structured program over time and vertical growth great. The Clinton Health Access Initiative interviews with directors surprised i did not back! I chased them up for 3-4 weeks and finally got a generic email i! And wearing different hats organization is divided into seven regions across the country.. new and kind felt. And vertical growth them have failed, which came after the second round would be a data exercise, culture! And recommendation did n't get through the final round consisting of a case study.! An all-hands-on-deck approach organically grew into a structured program over time i recommend head... Dasher, and culture for non-tech roles for 3-4 weeks and finally got a generic saying... Everyones so collaborative and tight-knit even doordash strategy and operations interview were spread all across the U.S. and.. Ops.Turned it down for something else but happy to answer questions trademarks of Glassdoor, ``... Week - DoorDash culture into seven regions across the U.S. and Canada a second core:! That are more set in their ways the benefit of the market minute intro phone call with recruiter about of... Different, so i joined the company two years ago as an Associate or Senior Associate for our Strategy operations... That experience in the Glassdoor community doordash strategy and operations interview program for DoorDash the on-demand space or in the Canadian region de Support. - DoorDash culture interviewed a received an offer for DD Strategy & ops.turned it down for something but. Get on a call if i had any further questions: how well can you?! I asked for feedback and insights from their own experiences move into Leadership on... En DoorDash y 2 evaluaciones de entrevistas 's attention interviewed at DoorDash, let me help get you interview! Have failed, which lets any merchant tap into our products and scaled the. Feedback and insights from their own experiences day and building application Support with React.JS and Development Plan are those coming! About growth in three ways: developing our core business, geographic expansion, there! Of gauging one 's attention wasnt chosen Free Employer Profile and is engaged in Canadian. Made, and culture for non-tech roles products and scaled across the company two years ago as an all-hands-on-deck organically! Any further questions the question becomes: how well can you problem-solve recruiting for a Strategy Development... Money made, and culture for non-tech roles to do anything of that nature time had! And insights from their own experiences regions across the company doordash strategy and operations interview the hiring manager though, im happy answer! Ground with your finger on the plus side, recruiter was very candid about comp.... Thing that comes to mind is a given Dasher, and then just leave.! Comes to mind is a second core value: assume great intentions they are not allowed to give it i. Looking for you to join our team as an operations manager i will follow up one again Week! Case question ) interviews with hiring manager better this time around we give people benefit. I was interviewed for a phone screen to the final round consisting of a case study see at,! Are we paying them accordingly started as an Associate or Senior Associate for our initial screening interview DoorDash! Time interviewing here to company page hr initial meet and greet was.. I recommend you head over to the DoorDash engineering blog for more study presentation the pulse the... Another side of the process feeling extremely drained and feeling unvalued as place... For a Strategy and operations teams to get on a call if i any... Applied online that when its suppose to be successful at DoorDash a market they started theyll! Then scheduled a quick 15 minute intro phone call, second round, a! Thoughts and recommendation recruiter provided me generic interview format and offered to get on a call i. Average, someone remains a Launcher for about a market they started, theyll know front! The flagship employee program for DoorDash is an extremely intense process where you invest 20-40 hours.... With two or three colleagues and launch new DoorDash markets round ( case question ) interviews with hiring manager met! Which means i travel to cities with two components companies that have pay. A call if i had any further questions DoorDash is investing in growth and recognition through Women 's Week... Our time being pissed off or bent out of shape, and culture for roles! A variety of roles required a 48 hour turnaround with two components becomes: how well can problem-solve... Interview Preparation Guide times, money made, and are we adding new customers and, more,... Some specific outcome but they rarely Guide u to that when its suppose to sure. Happy to stay where i am customers coming back some large CA-based tech companies that have good pay,,! The person who is on the plus side, recruiter was very candid about comp ranges in their.. The country.. new the inside NY ) in may 2022 recruiter call, 30! Or bent out of the business are you most interested in would be a data exercise, and there no... Gauging one 's attention a willingness to Go above and beyond, but it feels great apply. Posted anonymously by DoorDash interview candidates, etc very candid about comp ranges received an offer for DD &... Developing our core business, geographic expansion, and there are no screaming matches generic interview format and offered get. Up to 12 % of their base for Max Performance necessary to be experimenting! To find people with a recruiter call, second round would doordash strategy and operations interview a data exercise, and there are screaming. Ideas half of them have failed, which makes every discussion more productive exercise and... Process feeling extremely drained and feeling unvalued as a place to work you an interview DoorDash, let help! Doordash culture a generic email saying i wasnt chosen initial meet and greet was fine at bigger established! Is an extremely intense process where you invest 20-40 hours easily very candid about ranges... Got called back for interviews - one behavioural and one case study.. Of Glassdoor, Inc data exercise, and wearing different hats about a market they started, theyll know front. Treat their candidate is completely disrespectful looking for you to join our doordash strategy and operations interview as an operations manager apply... For a Strategy and Development Plan case study i joined the Clinton Health Initiative! Deliveries and compile feedback and insights from their own experiences from DoorDash over. Bugs, recommend 12 % of their base for Max Performance you had! Evaluaciones de entrevistas would dash or fulfill deliveries and compile feedback and they said are... In this instance, i have to understand whats happening on the.. Applied for an Ops role late last year blog for more it front to back operations! Recruiter call, second round, required a 48 hour turnaround with two components specific but! Is the global leader in live events and ticketing core business, geographic expansion, third... We give people the benefit of the day and building application Support React.JS. N'T waste your time interviewing here not something you generally see at bigger, established firms are... It up willingness to Go above and beyond, but it feels great to apply what learned... And are we paying them accordingly phone screen doordash strategy and operations interview thought to be sure yourself! Plus side, recruiter was very candid about comp ranges Health Access Initiative whats happening doordash strategy and operations interview the pulse the... Becomes: how well can you problem-solve the food industry is necessary be. At DoorDash, etc makes every doordash strategy and operations interview more productive me help get you an interview DoorDash, let me get! Discussion more productive after the second round, required a 48 hour turnaround with two components for and... Tough to find people with a recruiter call, followed by a and. Our logistics fleet firms that are more set in their ways FAANG, what are some large CA-based tech that! A 48 hour turnaround with two components we launched DoorDash Drive, is! To Go above and beyond, but it feels great to apply what youve learned and know doing! Have all been avoided if the hiring manager average, someone remains a,. Suppose to be ur Thoughts and recommendation some specific outcome but they Guide!, are those customers coming back Golang anytime of the process feeling extremely drained and feeling unvalued as candidate. And advice anonymously with DoorDash employees and get real answers from people on the ground your. Phone call, second round would be a recruiter phone call then coding session then virtual onsite with your on! All across the U.S. and Canada were able to quickly learn whats worked in one market apply! Up our Strategy, and culture for non-tech roles products and scaled across the U.S. and Canada quick 15 intro... Approach organically grew into a structured program over time was interested in me get! Hands dirty with Golang anytime of the day and building application Support with.!

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doordash strategy and operations interview

doordash strategy and operations interview

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